The old analog two-way radio is a thing of the past. Today’s mobile radios have evolved into digital communication devices capable of handling a multitude of new applications that enhance productivity. Digital radios enable functions such as email, text messaging, GPS coordination and even “work-ticket” programs. Cell phones can now be integrated with radio systems to provide instant connectivity when the user is traveling outside the radio coverage area. IP capability allows for almost limitless applications and flexibility.
But why choose two-way radios over other forms of wireless communication? There are many reasons, including clarity of the call, coverage, capacity, cost, and immediate contact to a single individual or an entire group. A radio system can be custom-designed to give you 100% coverage anywhere in a building, so “dead spots” are not an issue. Based on the number of people who need to communicate, a radio system can be designed to handle the capacity and reduce any potential for busy signals.
Here in the Maryland/DC area, there are several industries that rely heavily on the instant communication and adaptability of digital two-way radios:
Hospitality: Bluetooth earpieces allow hotel security to hear clear communications from the front desk without disturbing the guest experience. Text-based software can be integrated into staff work-order tickets, thus improving responsiveness to guest requests.
Education: Digital radios provide seamless communication between schools, bus drivers, district offices and public safety responders. Built-in GPS allows administration officials to track buses and staff for improved safety, security and accountability by providing the exact location in the event of an emergency or severe weather conditions.
Warehousing: Digital radios have increased capacity from improved battery life, which helps eliminate work interruptions and downtime from lost communication.
Healthcare: Digital systems provide longer battery life, improved audio and increased capacity, which is cost effective as hospital budgets shrink. Radios have the capability to send and receive private messages to security staff and doctors without alarming patients. The ability to use IP connectivity extends the radio system’s coverage across a wide geography to all facilities in the healthcare system.
Property management: Work-order tickets allow management to track service calls that come in, reducing response time for building tenants.
Construction: Ruggedized devices hold up to all types of conditions. High-noise environments are no longer a problem with the many different accessories available today. Special earpieces and headsets have noise-cancelling technology that allows for clear communication in almost any environment.
Two-way radios extend well beyond public safety and first responders. Digital radio systems are used in many situations where groups of workers need to communicate directly. Two-way radios are often the most cost-effective option to support today’s mobile workers’ requirements.
When selecting a communications solution provider, you should consider a company that provides a wide variety of solutions. You will be guaranteed a communications system built on your specific needs.